Updates: Anna Postovoitova
Anna will be producing daily and weekly updates on progress with her work. This is the place they will be submitted for review and comment by everyone involved. I will submit the ones received by email prior to this coordination platform being established. But from now on they will be directly submitted by Anna. Please do comment and review. Thanks - Warren
Comments
Anna Update: Follow up on Week 1
Received September 26, 2016
Hello, Warren, Anna and Chris,
Hope you are well and your Monday was/will be very productive. To continue with updates I would like to share 2 things:
1. Follow-up on the Week 1
Finalised documents with 100 most followed pages on social media (Facebook and Vkontakte) are enclosed. Anna, following your request transcription with Latin symbols and short description are available.
This part was aimed to understand general interests of Ukrainian people in social media. There are very few pages among the most popular related to health/child health. One thing I would like to highlight is that Doctor Evgeny Komarovskiy (pediatrician, supporter of immunization) are among TOP-30 on FB (personal account - 91K followers, public page - 358K followers in Ukraine, 792K in total).
2. Plan for this week is to identify main Social Media Spaces of major Ukrainian cities.
Anna, please, let me know if you need to receive data from any specific city. For now, there are major and the most socially active cities in the list to be monitored.
With best regards!
Sincerely,
Anna Postovoitova
T: +38 095 397 94 50
E: anna.postovoitova@gmail.com
Social Media Monitoring: Parents Groups
One of the steps in social media monitoring was to identify 30 main social media spaces where parents and grandparents gather to share knowledge and within those, find where immunization-related topics appear. In this document you can review the list of those social media spaces classified by level of engagement and sentiment towards immunization and vaccination: https://drive.google.com/open?id=1HRXm4AXAow2YAv6ChZFmqTaoWS9Zx10jpprQS3D_nJ0 There are 9 Facebook groups and 21 Vkontakte groups on the list.
Level of engagement on Vkontakte network is significantly higher than on Facebook (except several pages with great number of followers). Regarding immunization-related topics, in Vkontakte groups parents mostly are looking for personal advices and eager to share personal experience. Some interesting findings you can review in this document: https://docs.google.com/document/d/1b01-SqiGXqrMnCslF2WcQ0RFqjGMCeUz3SkPhm9jzLQ/edit?usp=sharing
Please, share here any additional questions or comments you may have. Would be glad to answer them!
USAID Meeting this week
Anna - congrats on securing the USAID meeting this week. It would be excellent if you could please prepare the presentation/briefing and share for comments before that meeting. Thanks - much appreciated - Warren
Anna - Hi - just a quick
Anna - Hi - just a quick check on how preparation is going for the USAID meeting on Thursday? Thanks - Warren
USAID meeting: Agenda
Hello, Warren! I would suggest this meeting to be an introduction to the Social Media Initiative and developed strategy for its implementation. That is what I've heard during brief meeting with Stacy and Joanna on World Polio Day Round Table this Monday they are interested in. And the agenda of the meeting would be as following:
1. Share plan of deliverables with deadlines and expected outcomes
- To conduct mapping of where conversations on immunization happens in Ukraine and sentiment (positive/negative) within those spaces presented in both presentation and analytic paper by November 15, 2016
- To gather health and immunization experts in common communication platform for developing strategy to engage within those spaces by December 15, 2016
- To continue permanent monitoring of social media spaces and coordinate engagement process for promt response to highly-engaging conversations, dissemintation of misinformation within social media by May 31, 2017
2. Discuss ways of communication with USAID to infrom about progress of social media initiative
- Communication Initiative Network Platform
- Possibility to organise a presentation about key findings of social media monitoring
3. Present example of recent findings during social media monitoring
Until now the most interesting piece of analytics comes from Parents and Grandparents groups. They gather major parents community in Ukraine in real-time conversations about vaccination and immunization. I made some further updates to the latest version: https://goo.gl/LFX8Lw to have more comprehensive view.
Since no technical equipment was requested, I will make sure we will have enough printed handouts.
What do you think? Is there anything Anna and me should emphasize? I will be online after 6pm to review your comments.
USAID meeting: Rescheduled
Good morning! I've got call from Stacy that people she wanted us to meet are not there. So with Anna we agreed to reschedule meeting for the next week. More details soon.
Anna
Anna - no worries. The agenda
Anna - no worries. The agenda and back-up papers look good but I am sure that you will review again and update early next week. Best wishes - Warren
Education and Medical communities on Social Media
Hello!
There is next piece of monitoring is available for you review. Main task was to monitor where Ukrainian Education and Medical communities gather to share knowledge in social media. On different pages in this Google-doc you will find list of social media spaces and you can follow the overall progress of monitrong: https://goo.gl/jALn4H
To summerize, Education community do not seems very engaged in any immunization-related topics. Separately, I was looking for groups of primary schools teachers, who presumably could be engage in conversation about immunization, but none of such conversations were discovered. Situation with Medical community is completely opposite. If groups on Facebook or Vkontake are active and gather audience involved in medical sphere, often information about vaccines apper within those spaces generally suportive towards vaccination/immunization topics. More comments you can review in 2 separate notes:
- for Education community - https://goo.gl/CoUuzy;
- for Medical community - https://goo.gl/8yRjzm.
Please, let me know if you have any questions.
Anna
Immunization Communication Task Force Meeting at UNICEF
Hello! Anna invited me to join Immunization Communication Task Force Meeting at UNICEF which was organized yesterday with representatives from MoH, WHO and Rotary. My part was to provide updates on Social Media Initiative. The one I highlighted is a potential communication crisis on social media networks as a reflection to the news from traditional media sources (TV, newspaper).
For example, there is wide-spreaded topic within social media spaces about "low-quality of DTP vaccines from India". One of the main TV channel in Ukraine prepared story "Dirty vaccines" (Oct. 24) about compications child had after being vaccinated with DTP vaccine from India. It is immediately reflected in the sentiment of conversations in social media (especially on Vkontake) and level of parents engagement. Parents share their distrust in those particular vaccines and worry about complication their own children may have. These conversations continue to circulate in social media and no official comments or explanation were released from health experts or government officials. Even though MoH said they were aware about this situation, however didn't know how wide-spreaded it became.
And as an action point, we agreed to communicate within this group any potential "hot topic" on social media which might require reaction from MoH.
Indeed, it is very interesting case and I will definitely include it to the final analytics.
Anna
Final List of Social Media Spaces
Hello! Here you can find final list of social media spaces monitored: https://goo.gl/pyDLS6
The last added pages present information about groups with spesific focus on - vaccinaiton/routine immunization/polio, - children issues and - health issues.
Regarding vaccinaiton/polio groups, those groups are not major compare to other social media spaces where parents gather. The only groups with supportive view towards vaccination are resources supported by UNICEF Ukraine or NGO "Parents for Vaccination". The rest of the groups with negative sentiment were created either to frighеn people about vaccination or provide information how to "defend rights of unvaccinated children". It appears, members have already made decision to refuse vacciantion, so they are seeking for advices how to over-come burocratic mechanisms for child to be accepted to school or kindergarten without obligatory medical vaccinaiton certificate.
There is still part of work for advanced analytics on concrete examples of conversations. By the end of the week I will share updates on that.
With best regards, Anna
Thanks
Anna - thanks - apologies for the delay replying. I have been in Geneva. Will review attached and ccome back with comments and questions. Plus it would be excellent if we could have another connference call. When would you and Anna be available? Maybe Thursday or Friday this week? Best wishes - Warren
Skype conversation: time
Warren, hello! Glad to hear from you. I am currently at Twitter workshop prepared by Anna for MoH staff and we discussed convinient time for our Skype conversation. I am flexible, and for Anna it would be better either at 5:30pm on Thursday (Kyiv time) or during work hours on Friday. What time would work for you better? Anna
Apologies for delay replying
Hi folks - apologies for the delay replying. As it would be very late from you on Friday just before the weekend can I suggest Tuesday mornng your time. The present time difference is 10 hours. So, maybe 8am Tuesday morning your time - 10pm Monday evening for me? Would that wokr? Thanks - Warren
Skype conversation: time
Hi! I've contacted Anna first to see if she would be available for that time. Can we switch to the option we had during our last conversation: 8am your time and 6pm Kyiv time on Tuesday? WIll it be okay for you? Thanks, Anna
8am here - 6 pm Kiev
Anna - yes - that works - thanks. 8am Tuesday here - 6 pm Kiev - Warren
Meeting with Ellyn Ogden
Hello! I would like to share follow-up after meeting with Ellyn Ogden. During 2 meetings with her and Stacy Wallick at USAID on Thursday and this morning with UNICEF team, key findings of this Social Media Initiative had been presented. According to data, communities with negative views towards vaccination are more vocal on social media. Additionally, we discussed possibilities how this data can be used for further engagement strategy. There are few Ellyn's ideas for later consideration:
- create a posiive branded pro-vaccination charecter (Estelita in Angola, a cartoon charecter, which would apper in conversations and invite health expert/doctor to respond); - present comparable data (possible vaccine adverse events VS real consequences of deseases); - engage medical students into monitoring of social media spaces.
As well, once the presentation and analytical paper will be finalised Ellyn suggested to organise online session (webinar) and present results for Communication Initiative Network people who might be interested.
The draft of the presentation is available on Google Drive (link) for your review. Please, do not distribute this version as it is only interim document
Best regards!
Anna
Happy New Year!
Anna and Anna - Hi - hope that you both had an excellent festive break. How do you look for a call this week? Would be good to catch up. Thanks - Warren
Happy New Year!
Warren, thank you and my best wishes for the new 2017 year!
Anna is on her contract break until February 1, so she will be unavailable for Skype. And I have time for a call this week. Just let me know if you would prefer to wait for Anna's return or to connect this week, which may be a good idea to provide an update on work.
Anna
Anna - Hi - are you around
Anna - Hi - are you around now. I am up late and given time differences now would be a good time to connect? I just skyped you so please reply by skype. Thanks - Warren
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